Privacy policy

1. Data controller

ClickCraftPro Pte. Ltd., registered at 82 Telok Ayer Street, #03-01, Singapore 068627, is the data controller for personal data collected through this website and our client engagements.

2. Data we collect

We may collect the following categories of personal data:

• Contact details: name, email address, telephone number, company name
• Communication records: messages sent via our contact form or email
• Technical data: IP address, browser type, device information, and pages visited
• Cookie data: as described in our cookie policy

3. Purpose of collection

We collect personal data for the following purposes:

• Responding to enquiries and providing our framework services
• Managing client relationships and project communications
• Improving our website and understanding visitor behaviour (with consent)
• Complying with legal and regulatory obligations

4. Legal basis

We process personal data on the basis of consent (where required), contractual necessity, legitimate business interests, and legal compliance under the PDPA.

5. Data sharing

We do not sell personal data. We may share data with service providers who assist in website hosting, email delivery, and analytics — only where necessary and subject to appropriate safeguards. We may also disclose data where required by law or regulatory authority.

6. Data retention

Contact form submissions are retained for up to twenty-four months unless a client relationship is established, in which case data is retained for the duration of the engagement plus seven years for record-keeping purposes.

7. Your rights

Under the PDPA, you have the right to access, correct, and withdraw consent for the processing of your personal data. To exercise these rights, email [email protected] with the subject line "Data Protection Request".

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

9. Cross-border transfers

Where personal data is transferred outside Singapore, we ensure that the recipient provides a standard of protection comparable to that under the PDPA.

10. Changes to this policy

We may update this privacy policy from time to time. Material changes will be posted on this page with a revised effective date.

11. Contact

For privacy-related enquiries: [email protected]
ClickCraftPro Pte. Ltd., 82 Telok Ayer Street, #03-01, Singapore 068627